Pharmacy Support Specialist, Refill Center
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MINIMUM JOB REQUIREMENTS/COMPETENCIES
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High school diploma;
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Registration as a Pharmacy Technician with the California Board of Pharmacy preferred;
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Two years experience as a pharmacy technician in a retail pharmacy or outpatient pharmacy department, or equivalent education and experience;
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Ability to interact effectively and appropriately via telephone, electronic communication, and in person with medical, clinical, and administrative staff;
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Excellent verbal and written communication skills;
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Ability to act professionally at all times
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Demonstrated commitment to superior customer service, including quality, care and concern with each internal and external customer;
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Must be self-motivated and work with minimal supervision, yet able to recognize when it is appropriate to seek assistance;
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Basic computer proficiency including Windows, Word, Excel, Power Point and Outlook;
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Ability to operate fax machine, photocopier, printer;
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Ability to keep accurate records and pay close attention to detail;
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Ability to accurately perform calculations involving ratios, proportions and percentages;
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Knowledge of main medication classes and most common medications in those classes;
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Knowledge of medical/pharmacy terminology.