Patient Financial Services- Quality Review & Trainer
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Educational Requirements:
- Undergraduate degree or equivalent related work experience - strongly preferred
- High level of working knowledge and expertise relating to hospital billing and collections / customer service / revenue cycle performance, typically gained through three or more years experience
- Knowledge of Data Quality theory and principles.
Experience:
- Training / coaching experience required, including knowledge of adult learning theory, and training curriculum development and delivery
- Demonstrated proficiency in CS-Link Hospital Billing application - strongly preferred
- Proficient in flow charting and project management - strongly preferred. Excellent presentation, organization and analysis skills
- Excellent verbal and written communication as well as interpersonal skills - required
- Good interpersonal skills, high motivation and ability to maintain courteous and professional working relationships across all levels
- Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely, accurate manner
- Demonstrated ability to identify and resolve problems taking decisive action in a timely manner
- Previous supervisory experience is helpful
Physical Demands: (e.g., lifting, standing, walking) Manual dexterity, bending, stooping, prolonged standing and sitting, lifting up to 25 lbs to perform general office duties. Able to successfully manage difficult interactions with others
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